PRIVACY POLICY

Note: This Privacy Policy forms an integral part of the Terms of Use and other policies, disclaimers etc. available on the Website of Vian International (www.craftsmanstore.in) and shall be read in conjunction.

This privacy statement applies only to information collected by the Website (www.craftsmanstore.in). We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

  • 1) Our privacy policy is subject to change at any time without notice.

  • 2) By visiting the Website (www.craftsmanstore.in) you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.

  • 3) By mere use of the Website (www.craftsmanstore.in), you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Collection of Personally Identifiable Information and other Information:

When you use our Website (www.craftsmanstore.in), we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website (www.craftsmanstore.in) to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

If you choose to buy on the Website (www.craftsmanstore.in), we collect information about your buying behavior. We use your personal information to facilitate the services you request. We save your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us, inform you about online offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection.

We collect personally identifiable information (email address, name, phone number, etc.) from you when you set up an accunt with us. We may use your contact information to send you offers based on your previous orders and your interests.

Communications from the Site:

We may occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.

COOKIES:

To personalize your shopping experience, we use cookies on this site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes.

SECURITY:

The security of your personal information is important to us. We do not use any encryption on our forms, as we do not collect credit card numbers, social security numbers or any other sensitive information that can be used in identity theft.

CHANGES IN THIS PRIVACY STATEMENT:

If we decide to change our privacy policy, we will post those changes to this privacy statement on the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

TERMS & CONDITIONS

By using this site the user has unconditionally accepted the terms and conditions of use as given hereunder and/or elsewhere in the site.

  • The user may carefully read all the information on products and services as provided in relevant sections and in FAQs

  • This site is owned by Vian International. All material Sold on this website are owned , operated, controlled or licensed by Vian International and/or its associates or its sister concerns may not be copied, reproduced, republished, transmitted, downloaded, uploaded or in any other manner for commercial use or otherwise without the written permission of the Vian International. Violation of this condition is a violation of copyright and other proprietary rights of the Company and/or its associates or sister concerns or affiliates

  • The products/services provided on this site are without warranties of any kind either expressed or implied and Website disclaims all or any of them fully. www.craftsmanstore.in does not warrant that the products/services offered will be error-free, or that the defects will be corrected, or that this site or the server that makes it available are or will be free of viruses or other harmful components. Any warranties or After Sale Services if any offered by the Manufacturers/Vendors on any product shall be serviced directly by such Manufacturer/Vendor and www.craftsmanstore.in shall not be under any obligation to ensure compliance or handle complaints

  • There is sometime a possibility of extra charges like Octroi, Taxes or Duties which are to be borne by the recipient at the time of delivery. Please note that www.craftsmanstore.in does not control these charges

  • For Flowers, Sweets or other items that are perishable in nature, the delivery would be attempted only once. If the delivery is not executed during that attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items

  • Since flower arrangements are hand-made, there may be a slight variation from the picture shown. However, we will make sure that we deliver the flower arrangement as close as possible to the description/ photograph shown

  • The product specifications (weight, size, color etc.) mentioned with the product photos are only approximate. Most products here are handmade items. There may, hence, be a variation in the pictures and the respective products. www.craftsmanstore.in, at its absolute discretion, may deliver a similar / alternate product for reasons or exigencies beyond its control

  • Under no circumstances whatsoever shall www.craftsmanstore.in be liable for any loss of data, loss of profits or any damages whatsoever including, without limiting, any indirect, special, incidental, consequential or other damages that result from the use of or inability to use the products/services offered on the site Notwithstanding the foregoing, in no event shall www.craftsmanstore.in be liable to the user for any or all damages, losses, and causes of action (including but not limited to, negligence) or otherwise exceeding the amount paid by the user to www.craftsmanstore.in for that specific service/product

  • In an effort to provide our customers with the most current information, www.craftsmanstore.in will, from time to time, make changes in the Contents and in the products or services described on this Site. The prices advertised on this Site are for Internet orders. Prices and the availability of items are subject to change without notice. Any prices used on this Site may not be indicative of the actual selling prices in your area. We reserve the right to limit sales, including the right to prohibit sales to re-sellers. We are not responsible for typographical or photographic errors

  • Users who have availed services through www.craftsmanstore.in by selecting one or more listed service providers: www.craftsmanstore.in reaches out to these users via SMS / E-mail / Call / WhatsApp messages Online after their scheduled appointment schedule and ask them for Feedback on their experience or inform them on the latest product updates from the Service provider. www.craftsmanstore.in has complete ownership of this flow of feedback collection

  • Notwithstanding any or all of the terms, conditions & disclaimers stated herein above and in FAQ or elsewhere in the site, any refund or payment by www.craftsmanstore.in to the user or anyone else acting on his behalf for any reason whatsoever, voluntarily or on being claimed by any user shall not become a waiver of any or all of the Terms, Conditions and Disclaimers made and shall not become a precedent for similar future actions/claims or confer any rights on the claimant. AND further that all such refunds/payments if any when made shall be subject to 12% deduction on account of Bank charges and other processing overheads

  • If the user has any questions, doubts or confusion in regard to any of the terms & conditions set out herein, he should seek clarifications from us through email and should wait for a written clarification before using the service

The user of www.craftsmanstore.in is presumed to have read all the terms and conditions herein and FAQ and is deemed to have agreed, understood and accepted unconditionally all the terms, conditions, procedures and risks of using the services and cannot at any time claim ignorance of any or all of them. In event of any disputes between the parties in connection with any provision, both the parties hereto, shall endeavor to settle dispute amicably. In event Parties fail to settle within 30 days, the dispute shall be referred to sole Arbitrator, governed by the Arbitration and Conciliation Act, 1996. All the disputes will subject to the Judiciary of Delhi Jurisdiction.


Team Craftsman